Brief Introduction
Providing an efficient password recovery process fosters trust in the system, as users feel that their accounts are secure and that they have control over their access.
Role
This article is relevant for all company users.
Instructions
Go to Lexagle and click Forgot Password.
Enter your name or username then click Reset Password.
An email will be sent to your registered email address containing the verification code.
Enter the Verification Code and New Password. Click Confirm to proceed.
A message that the password has been changed successfully will be displayed. There is also a link that you can click to proceed to login.
